Betting is entertainment, not just about winning. Crickexs wants you to always play with a clear head and a clear sense of your limits. Our responsible gaming tools help you stay in control so that gaming never becomes a problem.
Set your own daily, weekly, or monthly deposit limits. Protect yourself from overspending. Increasing a limit takes 7 days to take effect, but reductions are instant.
Set a time limit for each gaming session. Once the limit is reached, the system will automatically remind you — and log you out if necessary.
Need a break? Temporarily suspend your account for anywhere between 24 hours and 6 weeks. You won't be able to log in during this period.
If you feel like you're losing control of your betting, use our self-exclusion option to suspend your account for anywhere from 6 months to permanently. Once activated, this decision cannot be reversed.
Decide in advance how much you're comfortable losing in a given period. If you hit that limit, the system will alert you and block further betting.
Review your full betting and transaction history at any time. It helps you understand your own behavior and make more informed decisions.
Crickexs believes betting should be a form of entertainment, not a burden. Online betting is growing fast in Bangladesh, but without the right knowledge and self-control, any form of entertainment can turn harmful. Responsible gaming isn't just about betting less — it means playing consciously, knowing your financial limits, and asking for help when you need it.
At Crickexs, protecting every user is our first responsibility. We're more than a betting platform — we're here to make sure your gaming experience stays enjoyable and healthy. Our commitment to responsible gaming isn't a formality; it's at the heart of every decision we make.
Responsible betting at Crickexs comes down to a few simple but important rules. Follow them and your gaming experience will stay positive every time.
Most people struggling with problem betting don't recognise the signs themselves — at least not at first. Crickexs wants you to spot the warning signs early. If you identify with any of the symptoms below, reach out to our support team right away.
Crickexs strictly prohibits anyone under 18 from using the platform. Age is verified at registration using a national ID or passport. If we receive any indication that a minor has attempted to open an account, that account is immediately closed. Parents who suspect their child is using Crickexs are encouraged to contact us right away.
To promote responsible play, Crickexs monitors the betting behaviour of every account. When our system detects unusual or high-risk patterns, it automatically sends an alert — and our team will reach out directly if needed. This isn't a penalty; it's us looking out for you.
You keep going over your set budget and find it impossible to stop yourself.
You keep raising your bets to chase losses, which only leads to bigger ones.
Hiding or lying to family and friends about your betting activity.
Betting is getting in the way of your work, studies, or time with loved ones.
You're borrowing money from others or dipping into savings to fund your betting.
When you can't bet, you feel irritable, restless, or unable to sleep.
Log in to your account on the Crickexs app or website.
Click the profile icon in the top right corner and select "Settings".
Go to the "Responsible Gaming" section within Settings.
Set your deposit limit, session time, or break duration and save your preferences.
Once your settings are saved, you'll receive a confirmation by email or SMS. For any issues, reach out via live chat.
Set daily / weekly / monthly limits.
Decide in advance how long you'll play in a single session.
Pause your account for 24 hours to 6 weeks.
Close your account on a long-term or permanent basis.
If anyone under 18 lives in your household, keep them away from your Crickexs account. Lock your device with a PIN or password, and never leave your account logged in unattended.
You can install parental control software on your device to protect children. If you suspect your child has accessed your account, email us immediately at support@crickexs.app.
When it comes to responsible gaming, Crickexs aims to go beyond simply following rules — we want to build a culture where every player can enjoy themselves while staying informed and in control. Our dedicated team continuously works to introduce new safety features.
Remember — asking for help isn't a sign of weakness; it takes real courage. Crickexs is always here for you. Our 24/7 support team is ready to help with any responsible gaming concerns.