This page contains the full terms and conditions for using the Crickexs platform. We strongly encourage you to read these carefully before opening an account or placing any bets.
You must be at least 18 years old to open an account on Crickexs. Each individual may register only one account. We reserve the right to close any account created using false or inaccurate information.
Minimum deposit is ৳50. KYC verification is required before withdrawals. Transactions are supported via bKash, Nagad, and Rocket. Withdrawals are typically processed within 5–24 hours.
Bonuses are subject to wagering requirements before they can be withdrawn. Bonus funds cannot be withdrawn directly. Each bonus has its own validity period and conditions, which are detailed on the promotions page.
Each betting market has its own specific rules. Once a bet is confirmed, it cannot be cancelled (except via cashout). Bets placed at abnormal odds due to a technical error may be voided.
Crickexs is committed to responsible gaming. Deposit limits, self-exclusion, and cooling-off periods can be set at any time. If you feel you have a problem, please reach out to our support team.
Your personal data is protected with SSL encryption. No information is sold or shared with third parties. Read our Privacy Policy for full details.
By using the Crickexs website and mobile app, you are deemed to have accepted these Terms & Conditions. These terms form a legally binding agreement between Crickexs and its users. If you do not agree with any part of these terms, please refrain from using our services.
Crickexs is an online betting and gaming platform built specifically for users in Bangladesh. We offer betting on cricket, football, and a range of other sports, as well as Live Casino games. By registering and using Crickexs, you agree to abide by all the terms and conditions set out below.
To register an account and use our services on Crickexs, you must meet the following requirements:
Keeping your Crickexs account secure is your responsibility. If you suspect unauthorized access to your account, contact our support team immediately. Should any suspicious activity be detected, we may temporarily suspend your account as a security measure.
Crickexs will never ask for your password or OTP via email or phone. If you receive any such communication, treat it as fraudulent and report it to us immediately.
| Activity | Measures |
|---|---|
| Multiple Account Management | All accounts permanently closed and balances forfeited |
| Registration with False Identity | Account Closure for Failed KYC |
| Bonus Abuse | Bonus Cancellation & Forfeiture of Associated Winnings |
| Account Sharing | Temporary or Permanent Account Suspension |
| Software/Bot Usage | Immediate Permanent Ban |
Deposits on Crickexs can be made via bKash, Nagad, Rocket, or bank transfer. The minimum deposit is ৳50 and the maximum single deposit limit is ৳5,00,000. All deposits are credited to your account instantly.
KYC verification must be completed before any withdrawal can be processed. The minimum withdrawal amount is ৳200. Withdrawal requests are typically processed within 5–24 hours, though bank holidays may cause delays.
Please read the specific rules for each market before placing a bet on Crickexs. In general, once a bet is confirmed it cannot be cancelled. The in-play cashout feature allows you to settle a bet before the match ends, though the cashout value may be less than the original stake.
Crickexs reserves the right to void any bet placed due to a technical error, data feed issue, or obvious odds mistake. In such cases, the original stake will be refunded.
Crickexs regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms, which are detailed on the promotions page. The general bonus policy is outlined below:
Crickexs believes betting is entertainment, not addiction. We want every user to enjoy the experience safely and within their limits. To support this, we offer a range of responsible gaming tools:
If you feel that betting is having a negative impact on your life or someone close to you, please reach out to our support team. We are ready to help, and your privacy will be fully respected.
Your personal information is of the utmost importance to us. Crickexs uses SSL/TLS encryption to keep all your data secure. We do not sell your personal information to any third party.
Full details on how we collect, store, and use your data are available in our Privacy Policy. We may analyze data on a limited basis to improve our services and prevent fraud, and this is always done in compliance with applicable law.
Users may close their account at any time. Any available balance must be withdrawn before closure (bonus balance excluded).
Crickexs reserves the right to suspend or close any account at any time for the following reasons:
Any complaint regarding a bet or transaction must be submitted to our support team within 72 hours of the incident. Our team will provide an initial response within 48 hours and a final decision within a maximum of 14 business days.
Before escalating any dispute to court, we strongly recommend attempting to resolve it through discussion. Crickexs is committed to handling all disputes with users in a fair and transparent manner.
Crickexs reserves the right to update these Terms & Conditions at any time. For significant changes, a notification will be sent to your registered email or mobile number. Continued use of the platform after any changes constitutes acceptance of the revised terms.
The date of the most recent update will always be shown at the top of this page. We recommend checking back periodically to stay up to date.