Every piece of information you share on the Crickexs platform is stored with the highest level of security. This Privacy Policy transparently explains what data we collect, why we collect it, and how we keep it safe.
Every transaction and piece of personal information is secured with 256-bit SSL/TLS encryption. No one can intercept or read your data in transit.
Crickexs will never sell your personal data to advertising companies or any third party. Your data is used solely to serve you.
Identity verification documents are stored on encrypted servers and cannot be accessed by anyone outside of regulatory requirements.
We only use essential and performance cookies. You can manage your cookie preferences at any time through your browser settings.
All your data is stored on firewall-protected servers, with regular security audits and penetration testing conducted.
After your account is closed, you can request that your personal data be deleted. We will comply unless we are legally required to retain it.
Crickexs is one of Bangladesh's most trusted online gaming and Sports Betting platforms. We believe protecting your privacy is not just a legal obligation — it is our ethical responsibility. This Privacy Policy clearly explains how Crickexs collects your personal data, why it is collected, and how it is kept secure.
By using the Crickexs platform, you agree to this Privacy Policy. If you have any questions about any part of it, please contact our support team. You will be notified by email or in-app notification if this policy is updated.
When you register and use Crickexs, we collect the information listed below. Each piece of data is collected for a specific purpose, and we never ask for anything beyond what is necessary.
| Data Type | Example | Purpose of Collection |
|---|---|---|
| Personal Details | Name, date of birth, gender | Account Verification & KYC |
| Contact Information | Email, Mobile Number | OTP, Notifications & Support |
| Identity Document | NID, Passport Copy | Age & Identity Verification |
| Financial Information | Mobile banking number, bank account | Deposit & Withdrawal Processing |
| Device Information | IP address, browser, OS | Security & Fraud Prevention |
| Usage Data | Betting history, game logs | Service Improvement & Responsible Gaming |
| Location Data | Country, city | Geo-restriction Check |
Crickexs uses the information it collects only for specific purposes. Below is a clear breakdown of what data is used for and why:
Crickexs never shares your data with advertising companies. You can unsubscribe from promotional emails at any time.
Crickexs does not retain data beyond what is necessary. Information is held in accordance with legal obligations and service requirements:
Crickexs follows the highest industry standards to protect your data. Our security framework is built across multiple layers:
Crickexs respects your data rights. Below is a full breakdown of each right you have and how to exercise it:
You can request to see what data we hold about you. A response will be provided within 30 days.
Contact support to correct any inaccurate or outdated information.
You may request deletion of your data after account closure (subject to legal retention requirements).
You may request that we stop using your data for specific purposes.
You can request a copy of your data in a machine-readable format.
You can opt out of marketing communications and disable profiling at any time.
To exercise any of your rights support@crickexs.appSend us an email at and we will respond within 30 business days.
Crickexs is an 18+ platform. We do not knowingly collect data from anyone under the age of 18. Age is verified at registration and confirmed through the KYC process using a national ID or passport.
If we become aware that a minor has registered an account, it will be closed immediately and all associated data will be deleted. If you suspect your child is using Crickexs, please contact us right away.
Crickexs is primarily a Bangladesh-based service. However, for technical reasons, some data may be stored on secure international servers. In such cases, those servers are confirmed to comply with GDPR and equivalent international data protection standards.
Standard Contractual Clauses and encryption are used for all international data transfers. The same security standards apply regardless of where your data is stored.
Crickexs may update this Privacy Policy from time to time. If significant changes are made, you will be notified via your registered email and app notifications. Continued use of the platform after any changes constitutes your acceptance of the updated policy.
The date and version number of any changes are always displayed at the top of this page. To request a copy of a previous version of the policy, please contact our support team.
If you have any questions, complaints, or requests regarding our Privacy Policy, feel free to get in touch. We're always here to help.